September 15, 2014
The AUB University libraries is pleased to announce the launch of its new live Chat service.
As of now, library users can chat with a librarian in real-time and get instant feedback, skipping the long phone queues and the back-and-forth trail of emails.
To use the chat service, simply click on the chat icon on the University Libraries webpage and select, according to your query, one of the following departments: Jafet, Science or Engineering to be directed to the right representative.
The chat service is available during weekdays from 8:00 am till 11:00 pm and Saturdays from 8:00 am till 5:00 pm. For times when chat is offline, users can still use all other channels to send inquiries and communicate with the Libraries.
Looking forward to chatting with you!
For more information, please contact Jafet Reference Desk via email: email@example.com or by phone: ext. 2620/2621